Rinah Pauline Viado (she/her), I'm EDTLA's Billing Assistant and am mostly in charge of submitting claims, verifying insurance coverage, reviewing insurance cases, resolving billing issues, and assisting with administrative work.

Rinah Pauline Viado

Intake Specialist

Bio:

Hi, I'm Rinah Pauline Viado (she/her), I'm EDTLA's Intake Specialist and I will usually be your first point of contact with our practice. I know how hard it is to reach out for help, and I am here to support you. I will review your information, collect your insurance information, and help connect you with a therapist and/or outside referrals. I am more than happy to answer any questions you have.

 

My background as a nurse informs my ability to address your concerns with compassion. My aim is to support you as you bravely work to heal your relationship with food and your body.

 

Outside of work, I am a mother of three and am fortunate enough to take care of my kids while helping to provide for our family. It has been challenging to take two roles at the same time but working at EDTLA has been great, as I have been warmly welcomed and treated like family.

 

I'd be happy to warmly welcome you into our family and help you have a smooth transition to EDTLA as you embark on your recovery journey.

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